METASYS Survey - Customer Satisfaction 1. Please rate our products. Quality very good good satisfactory sufficient insufficient Price very good good satisfactory sufficient insufficient Reliability very good good satisfactory sufficient insufficient Product range very good good satisfactory sufficient insufficient Would you like to tell us more? 2. Please rate our delivery performance. Flexibility of delivery dates very good good satisfactory sufficient insufficient Delivery reliability very good good satisfactory sufficient insufficient Delivery accuracy very good good satisfactory sufficient insufficient Quality of packaging very good good satisfactory sufficient insufficient Would you like to tell us more? 3. Please rate our provision of documentation and information. Availability very good good satisfactory sufficient insufficient Accessibility very good good satisfactory sufficient insufficient Completeness very good good satisfactory sufficient insufficient Comprehensibility very good good satisfactory sufficient insufficient Would you like to tell us more? 4. Please rate our business cooperation and our sales team. Competence very good good satisfactory sufficient insufficient Response behavior very good good satisfactory sufficient insufficient Friendliness very good good satisfactory sufficient insufficient Availability very good good satisfactory sufficient insufficient Would you like to tell us more? 5. Please rate our customer service and complaints department. Competence / Knowledge very good good satisfactory sufficient insufficient Processing time very good good satisfactory sufficient insufficient Quality solutions very good good satisfactory sufficient insufficient Availability very good good satisfactory sufficient insufficient Would you like to tell us more? 6. How likely is it that you will recommend us to other dealers in your network? 1=very likely, 5=very unlikely 1 2 3 4 5 Would you like to tell us more? 7. How satisfied are you with our company in general? 1=very satisified, 5=very unsatisfied 1 2 3 4 5 8. Which product / product groups do you mainly purchase? Amalgam separators Air-water separators Suction systems Compressors Unit hygiene (water disinfection, hygiene systems) META Tower Accessories for dental equipment GREEN&CLEAN products for surfaces GREEN&CLEAN products for special areas GREEN&CLEAN products for instruments GREEN&CLEAN accessories Recycling and disposal services Do you have any further questions, comments or remarks? I consent to processing the data provided by me for the purpose of processing my request from METASYS. This consent can be revoked at any time without affecting the legality of the processing carried out on the basis of the consent until revocation. I have read the protection declaration and consent to it. Send Dear business partner,Welcome to our survey. You are an important customer – and your opinion matters to us.We kindly ask for a few minutes of your time and for honest answers so that we can improve our services and products according to your wishes and expectations.Your responses will be evaluated anonymously.Thank you very much!Your METASYS team